410-575-4055 info@SpotWash.com

GENERAL ISSUES

MY CAR WAS NEVER CLEANED.

Please reach out to us immediately via Info@SpotWash.com and we will make sure it is taken care the next service night.

MY CAR HAS MISSED SPOTS.

We are powered by humans, so sometimes area get overlook or missed. With our Trademarked Touch-Up Guarantee we will come out the next service night to take care of any missed area free of charge. Please submit a written explanation along with pictures documenting the missed areas and send them to info@spotwash.com by 5:00pm the day after your SpotWash service.

I NOTICED SCRATCHES ON THE CAR THAT WERE NOT THERE BEFORE.

Please submit photos of the scratches to info@spotwash.com and we will work with you on remedy this issue. Please not that our technicians do take before and after pictures so we will have to compare the two. We are not liable to scratches prior to a service.

I AM MISSING AN ITEM.

Please reach out us immediately info@spotwash.com letting us know what the item was and we will contact the washer. Sometimes items accidentally get sucked up by the vacuums.

 

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EMAIL US AT: INFO@SPOTWASH.COM

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